Viceroy Los Cabos adds guest streaming and voice control with Innspire

Originally published on 11 December 2018. Names, products and figures are as they were then.

Los Cabos, Mexico (2018-12-11) – InnSpire, winner of HTNG’s “Most Innovative Hospitality Technology Award”, is pleased to announce that Viceroy Los Cabos has joined the hotels worldwide offering its Digital Guest Journey, which enhances guest satisfaction while driving revenue from products and services.

“We are exceptionally thrilled with the technical services we can now offer our guests. InnSpire’s advantages provide our guests with even more comfort and convenience to elevate an already unforgettable experience,” says Martin Kipping, General Manager of Viceroy Los Cabos.

A luxury resort on the coast of Baja California in Mexico, Viceroy Los Cabos was recently recognized as the Number One Resort in Western Mexico and the Number 2 Best Resort in the World by Condé Nast Traveler in its 31st annual Readers’ Choice Awards. With InnSpire’s Digital Guest Journey, guests can interact with the hotel using their own portable devices, allowing them to stream their own content and use the technology to order products and services from wherever they are.

The mobile platform will be particularly useful for guests wishing to order from any of the pool areas and the new rooftop bar, renowned for its panoramic views.

“We’re so pleased to announce our partnership with Viceroy Los Cabos. It’s unquestionably one of the most beautiful hotels in the world, and we’re delighted to provide guests with technology that will make their stay even more memorable,” says Dominic Locascio, VP Sales, Americas, InnSpire.

InnSpire, in cooperation with Volara, has also added voice control to the rooms, so guests can give commands to control the TV, order room service, and get updates and information about hotel services.