We want to thank Amanda Baltazar at Hotel Management for a thoughtful piece on in-room entertainment that ran in the June/July print edition. She spoke with Innspire President Anne Frye, alongside Nikolai Ursin from Virgin Hotels and Robin Koetje from Staypineapple. The conversation covered what guests expect, what they actually use, and what the television means for hotel revenue.
The expectation has changed
Guests no longer arrive at a hotel wondering what entertainment is available. They arrive knowing exactly what they want to watch and expecting to find a way to watch it. The shift the…
