Guest service & ticketing
Alice integration
Requests guests make on the in-room TV arrive in Alice as tickets for hotel staff.
About Alice
Alice is an all-in-one hotel operations platform covering housekeeping, service delivery, guest services and guest messaging. It is one of four products from Actabl, which the vendor says launched in 2022. Actabl's site lists users including Highgate, Aimbridge Hospitality, Sonesta and Accor.
Innspire and Alice
When a guest asks for something on the TV, such as extra towels or housekeeping, Innspire TV creates the request in Alice, so staff handle it in the tool they already use.
More guest service & ticketing integrations
HotSOS
Requests guests make on the in-room TV arrive in HotSOS as tickets for hotel staff.
Guestware
Requests guests make on the in-room TV arrive in Guestware as tickets for hotel staff.
Prologic First
Requests guests make on the in-room TV arrive in Prologic First as tickets for hotel staff.
JAYBEE SmartButler
Requests guests make on the in-room TV arrive in JAYBEE SmartButler as tickets for hotel staff.
