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Guest service & ticketing
Guestware integration
Requests guests make on the in-room TV arrive in Guestware as tickets for hotel staff.
About Guestware
Guestware is hotel guest service and operations software with tools for guest services, engineering, housekeeping and management. The vendor's site is copyrighted to Diversified Computer Corp. It describes features for communication between departments and management analytics.
Innspire and Guestware
When a guest asks for something on the TV, such as extra towels or housekeeping, Innspire TV creates the request in Guestware, so staff handle it in the tool they already use.