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Guest service & ticketing
Prologic First integration
Requests guests make on the in-room TV arrive in Prologic First as tickets for hotel staff.
About Prologic First
Prologic First is a hospitality software provider offering PMS, ERP, POS, HR/payroll, call accounting, ticketing and guest service management products. Its @yourWISH Service Management product handles guest requests. The vendor's site cites clients in hotels, restaurants and attractions across 40+ countries.
Innspire and Prologic First
When a guest asks for something on the TV, such as extra towels or housekeeping, Innspire TV creates the request in Prologic First, so staff handle it in the tool they already use.