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Guest service & ticketing

JAYBEE SmartButler integration

Requests guests make on the in-room TV arrive in JAYBEE SmartButler as tickets for hotel staff.

About JAYBEE SmartButler

SmartButler is a guest service and task management system and mobile app for hotels from JAYBEE Systems, a company founded in 1989 and based in Jerusalem, Israel. Staff use it to receive and update guest requests, and modules include LogBook, HouseKeeping Supervision and Minibar Operations. Third-party sources describe JAYBEE as independent and owned by its management.

Innspire and JAYBEE SmartButler

When a guest asks for something on the TV, such as extra towels or housekeeping, Innspire TV creates the request in JAYBEE SmartButler, so staff handle it in the tool they already use.

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