Guest service & ticketing
HotSOS integration
Requests guests make on the in-room TV arrive in HotSOS as tickets for hotel staff.
About HotSOS
HotSOS is hotel operations and service optimization software from Amadeus Hospitality. It covers task prioritization, staff communication, scheduling, preventative maintenance and reporting. The vendor's site names hotel customers such as Hotel Okura, Mohegan Sun and SkyCity Hotels Group.
Innspire and HotSOS
When a guest asks for something on the TV, such as extra towels or housekeeping, Innspire TV creates the request in HotSOS, so staff handle it in the tool they already use.
More guest service & ticketing integrations
Alice
Requests guests make on the in-room TV arrive in Alice as tickets for hotel staff.
Guestware
Requests guests make on the in-room TV arrive in Guestware as tickets for hotel staff.
Prologic First
Requests guests make on the in-room TV arrive in Prologic First as tickets for hotel staff.
JAYBEE SmartButler
Requests guests make on the in-room TV arrive in JAYBEE SmartButler as tickets for hotel staff.
