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Guest service & ticketing

KYC Hospitality integration

Requests guests make on the in-room TV arrive in KYC Hospitality as tickets for hotel staff.

About KYC Hospitality

KYC Hospitality is a hotel operations platform that combines guest messaging, team messaging and requests management with housekeeping, engineering, front desk, concierge and other department tools. The vendor positions it as a single platform replacing multiple legacy systems. The site is published by KYC Hospitality Inc.

Innspire and KYC Hospitality

When a guest asks for something on the TV, such as extra towels or housekeeping, Innspire TV creates the request in KYC Hospitality, so staff handle it in the tool they already use.

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